and more...
Nortel Call Pilot/Meridian Mail Programming
What is it you need to learn?
This is a course that is designed to teach you everything you need to know to make commonly requested changes.
Whether you already know how to make a few or many changes in the system, we will take you to a new level of understanding and capability with Meridian Mail Administration Programming.
We make it practical
You don’t have to travel and spend thousands over a whole week. We cut out the unnecessary overviews, impractical detail and focus on the relevant stuff.
You''ll save thousands per year for your organization
You will cut costs of technician visits, increase responsiveness to internal customers, control your system environment, be a better voice system manager and boost your career value. No travel costs and out of the office time is necessary.
An ADVANCED Level of Training is Available
We have two levels of product training to fit your experience level. For the more experienced student, we will develop a custom fit learning experience for the skills you have already developed. We begin where you are at. We see I/T and Telecom staff at many different levels of PBX knowledge and programming experience. Before we force an agenda on any client we discuss the outline, level of experience, and what their desired outcome and growth areas are.
COST SAVING BENEFITS
SELF MAINTENANCE and MANAGEMENT SAVES $$$
It’s a known fact that an average service call by outside technicians will cost an average of $150 to $200 per visit for even the smallest requests.
Cutting costs and down time are accomplished in this very easy to understand training program on your site with your system to keep it all very familiar.
WHAT YOU WILL LEARN
Just What You NEED... To Learn
This practical training will teach you how to face 80% of the common questions, changes and issues faced today.
- I/T Directors
- I/S Managers
- Applications Managers and Programmers
- Merged I/T and I/S departments
- Telecom Managers
- Telecom Administrators
- Telecom Analysts
- Electricians and Maintenance personnel
- Hardware Overview
- Software Overview
- Features Overview
- Understanding Nortel Documentation (The Practical Stuff)
- Programming the System
- Logging In
- Logging Out
- Remote Changes
- System program design and configurations
- Configuration changes
- Adding and Deleting Mailbox Users
- Mailbox feature and configuration changes
- System Reports
- Troubleshooting
- Popular Feature changes
- Top 10 Useful Features to deploy
- Documentation Hand-Out
Meet Course Directors by Clicking Here
ON-SITE Workshops
The “On-Site” Workshop may be the best deal for the large I/T group that wants to train up to 3 staff members all at once. Here are some key benefits to consider;
- One charge covers up to 3 students
- Training is done on your own system which is familiar to you
- Learning the wiring fields of your own telephone closets
- Fitting the training to your need
OFF-SITE Workshops
The Off-Site workshops will allow you to work on systems in a shared environment, but will cost you less.
Call for the nearest location and date schedules.
On-Site Workshops: $2,495.00 for up to 3 students
Off-Site Workshops: $995.00 for each student
Work with a firm that understands the marketplace
1 DAY ON SITE
"Customized"
Training Workshop
1 (866) 886-iGen (4436)
Call to Register