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| Nortel BCM 200/400 Expansion Cabinet with Universal Power Supply |
| The Expansion Cabinet is a cost-effective way to increase the capacity of the Business Communications Manager (BCM). Connection is via a DS256 Cable directly from the Media Services Card to the Expansion Cabinet. The Expansion Cabinet is Backwards-Compatible with earlier BCM Releases. It also contains a Cooling Fan, a Power Supply, and a Hub Card.
The Expansion Cabinet offers 6 expansion bays for MBM.
Features:
One RJ45 connector for the interface to the MSC
Six DS256 Module Connectors
Includes 5m cord for connecting to BCM
Supports the following Media Bay Modules: CTM 4/8, DSM 16+/32+, 4 x 16 Combo, ASM, BRIM S/T, FEM
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| Base SKU:NT7B14AAAG |
| In Stock:Yes |
| Price: $1,090.00 |
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| Nortel BCM Analog Terminal Adapter |
| Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects a digital two-line display telephone port to a standard analog voice device, such as a single-line telephone or a data communication device, such as a modem or fax machine. The ATA 2 provides on-premise service only. |
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| In Stock:Yes |
| Price: $0.00 |
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| Nortel BCM Call Center Basic Authorization Code |
Nortel BCM Call Center Basic Authorization with 10 active agents (20 Configured Agents).
Activates an ACD (Automatic Call Distribution) center in which calls are distributed to open agents. If an agent is unavailable, the call is placed in a queue until an agent becomes available.
Features:
20 Configured Agents
10 Active Logged in Agents
20 Agent Priorities
15 Lines
20 Overflow Rules
2 Queues
10 Recorded Announcements |
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| Base SKU:NTAB3107 |
| In Stock:Yes |
| Price: $0.00 |
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| Nortel BCM Call Center Professional Software Authorization Code |
Nortel Professional Call Center serves larger, formal centers with up to 80 active agents (250 Configured Agents) and 50 skillsets.
The Professional Call Center Software comes with 20 Active Agents and Call Center Reporting.
Maximum Capacity:
80 Active Agents
250 Configured Agents
50 Skillsets
150 Built in announcements
100 Lines (Simultaneous Calls)
50 Skillset Mailboxes for Voicemail. |
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| Base SKU:NTKC0126 |
| In Stock:Yes |
| Price: $0.00 |
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| Nortel BCM Call Center Reporting Software Authorization Code |
Nortel BCM Call Center Reporting Software Authorization Code.
Windows Software application that provides a comprehensive range of management reports that has information critical for accurate business planning. It has the ability to support multiple Wallboards which can be individually configured to display the information that the agent requires.
Features:
-Call Waiting Times
-Queue Length
-Agent Status
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| Base SKU:NTAB3108 |
| In Stock:Yes |
| Price: $0.00 |
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| Nortel BCM Digital Trunk Media Bay Module (DTM) |
| The Nortel BCM NT5B04AAAD Digital Trunk Media Bay Module supports twenty-four ports for T1 or PRI interface through the BCM 200 or 400. With over one hundred years of innovative solutions, Nortel is redefining business models and reinventing the way business gets done. |
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| Base SKU:NT5B04 |
| In Stock:Yes |
| Price: $0.00 |
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| Nortel BCM Fax Suite Authorization Code |
Enables Fax Suite on the BCM
Features:
-Fax Messaging: Receive Fax messages in the messaging mailbox
-Fax on Demand: Provides printed information to callers without human intervention
-Fax Overflow: Acts as a virtual fax machine to receive faxes when the actual fax machine is out of service or busy |
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| Base SKU:NTKC0020 |
| In Stock:Yes |
| Price: $0.00 |
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