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Nortel Professional Call Center serves larger, formal centers with up to 80 active agents (250 Configured Agents) and 50 skillsets.
The Professional Call Center Software comes with 20 Active Agents and Call Center Reporting.
Maximum Capacity:
80 Active Agents
250 Configured Agents
50 Skillsets
150 Built in announcements
100 Lines (Simultaneous Calls)
50 Skillset Mailboxes for Voicemail. Price: $0.00 |
"Do It Yourself" Programming Guide
